Meet the Management Team
Meet the management team! At our corporate offices in Cincinnati, we work hard to make sure our franchisees are successful
Founder and CEO
Rik is an industry veteran with 20 years of experience in home services and franchising. He started the Window Genie brand in 1994, began franchising in 1998, and has overseen the development into 30 states and national rankings in both system growth and franchisee satisfaction. His vision is to build Window Genie into THE brand in the industry.
Debbie began working with Rik in 1996 so she could assist him in starting to franchise the company. Her focus today is to train and offer support on the software the system uses, speak on administrative duties for each business and handle compliance items in the franchise agreement such as revenue reports, recording royalties and all accounting/administrative duties for the corporate office.
VP of Operations
Ken has more than 25 years of experience in operations management and 12 years of experience in the home services business and franchising. He started with Window Genie in July 2002 and has since successfully opened 40 locations and helped support more than 65. His goals are to help add more franchise partners and to manage and support the operations of the Window Genie system.
Marketing and Promotions
Michael started his career with Window Genie working with a single franchise. Their success led to his tenure with Window Genie. Michael’s role with Window Genie is to develop and enhance the sales and marketing capabilities of the franchise owners through proven and creative methods.
Erin joined the Window Genie team in January 2012. Her goal is to communicate and uphold the Window Genie brand, reputation and culture nationally and locally. Her responsibilities are to facilitate internal system communications, broker communications and external consumer communications. She also focuses on cause marketing and public relations within each franchise’s local market.
Brook started at Window Genie in April 2011 as the administrative assistant. She helps all the franchise partners and regional developers with designing ads, ordering clothing, directing phone calls and creating territories for new partners. She also takes care of general administrative duties.
Field Training and Support
Kyle started at the local Cincinnati Window Genie franchise as a technician in 2012 before coming on board to corporate in late 2013. He helps provide franchise training and support toward the continuing growth and success of the partners within the Window Genie system.